FAQs
1. What should I expect during my first visit?
Your comfort is our top priority. At your first appointment, we’ll take a few moments to discuss your goals, preferences, and any areas of concern. You’ll have privacy to undress to your comfort level and settle on the massage table under soft sheets. From there, you’ll receive a deeply relaxing, customized treatment in a serene environment.
2. Do I need to arrive early?
Yes, please arrive 5–10 minutes early to fill out a short intake form and settle in. If you’re a returning client, arriving on time is perfect.
3. What should I wear during a massage or facial?
During massage, undress to your comfort level - most clients undress fully, but you will always remain professionally draped. For facials, you’ll wear a wrap that allows access to your face, neck, and shoulders.
4. I’m pregnant - can I still get a massage?
Absolutely. We offer a gentle prenatal massage for clients in their second or third trimester with doctor’s approval. Your body will be fully supported with pillows and soft bolsters for your comfort and safety.
5. What skincare products do you use?
We use professional-grade products from trusted brands like Skin Script and Éminence Organics, selected for their efficacy and skin-loving botanicals. Each treatment is tailored to your unique skin needs.
6. How do I book an appointment?
You can book directly through the website by clicking the “Book Online” button. If you have questions before scheduling, feel free to reach out through the Contact page - We are happy to help!
7. What is your cancellation policy?
We kindly ask for 24 hours’ notice for cancellations or reschedules. Cancellations with less than 24 hours’ notice may be subject to a fee, as that time is reserved just for you.
8. Can I add CBD to my massage?
Yes! We offer a CBD add-on that can be included with any massage. This infusion supports deeper relaxation and relief from muscle tension.
9. Do you accept gratuity?
Tips are never expected but always appreciated. If you feel moved to leave one, cash is preferred, or you may use the gratuity option at checkout.
10. How should I prepare for my facial?
Come with a clean face if possible, but don’t worry if you’re wearing makeup - we take care of that during your cleanse. Let me know of any sensitivities or current medications so I can customize your treatment safely.